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  1. Use of the site

    Welcome to laa.com.hk shopping site, a website owned and operated by Louis and associate (Hong Kong) company limited. This terms and conditions governs (the final customers or end-users but not limited to wholesalers) your use of the laa.com.hk website. By visiting or shopping at the laa.com.hk website, you agree to be bound and to abide by these terms and conditions.

    These services are provided to you, subject to the following terms and conditions, laa.com.hk reserves the right to update or modify these terms and conditions from time to time without notice to you. For this reason, we encourage you to review these terms and conditions each time before using the site. Your continual use of the site following the posting of changes will mean that you accept and agree to the changes.

    In addition, you shall also be subject to any posted policies, statements, guidelines or rules applicable to any services which may be posted from time to time. All such policies, statements, guidelines or rules are hereby incorporated by reference into the terms and conditions.

    Some services may be subject to additional terms and conditions governing their provision which additional terms will be made known to you upon you expressing your intent to use those services. Those additional terms and conditions are hereby incorporated by reference into the terms & conditions.

    These terms and conditions shall be read in conjunction with the security statement, third party content disclaimer and the privacy statement.

    1. Definition of words and phrases

      In these terms and conditions, the following words and expressions shall have the following meanings:

      “laa.com.hk”, “we” and “the site” as used herein refer to Louis and associate (Hong Kong) company limited.

      “Service” refers to laa.com.hk operates and administers the website through which services comprising certain merchandise, products or services are sold and/or delivered.

      "You" and "user" or “member” as used herein refers to all individuals and/or entities accessing the services for any reason or any purpose.

      "contents" is used herein to refer to all or any of, as the case may be, the data, text, button icons, links, html codes, trademark, software, music, sound, photographs, graphics, still pictures, series of moving pictures (whether animated or not), videos, merchandise, products, advertisements, services or any compilation or combination of them and any other contents or materials that may be found on any website or any webpage.

    2. Access to the site

      As long as you comply with this terms and conditions and any such modifications, laa.com.hk grants you, as an end-user, a personal, non-exclusive, non-transferable, limited privilege to visit and use the site.

      You agree that laa.com.hk may, in its sole discretion and without prior notice to you, terminate or suspend your access to the site and your “my account” for any reason, including without limitation: (1) attempts to gain unauthorized access to the site or assistance to others’ attempting to do so, (2) attempting to overcome our software security features limiting use of or protecting any content, (3) discontinuance or material modification of the site or any service available on or through the site, (4) violations of these terms and conditions or applicable law, (5) failure to pay for purchases, (6) suspected or actual copyright infringement, (7) unexpected operational difficulties, or (8) requests by law enforcement or other government agencies. You agree that laa.com.hk will not be liable to you or to any third party for termination of your access to the site.

    3. Content

      We disclaim all implied and/or express warranties and make no representation as to the accuracy or completeness of any information on this site. We take no responsibility and assume no liability for the contents of this site or for anything posted on or linked to it, including without limitation any mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint.

    4. Trademarks, IP rights and copyright agents

      All contents on the site are the property of laa.com.hk and is protected by applicable hung Kong and international copyright laws. You may download, transfer, and copy the content in the site for personal reference only.

      Except as expressly provided in this terms and conditions, no part of the site and no content may be reproduced, recorded, retransmitted, sold, rented, broadcasted, distributed, published, posted, uploaded, or publicly displayed in any way to any other computer, website or other medium or for any commercial purpose, without laa.com.hk prior express written consent. Laa.com.hk reserves all rights not expressly granted hereunder.

      Laa.com.hk is the registered trademarks, trademarks or services marks of Louis and associate (Hong Kong) company limited. The following trademarks belong to us or its affiliates and all rights in them are reserved: laa.com.hk. These laa.com.hk graphics, logos, and trademarks of laa.com.hk and its affiliates may not be used without the prior written consent of Louis and associate (Hong Kong) company limited or its affiliates. All other trademarks, product names, company names and logos appearing on this site are the property of their respective owners. All contents on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all contents appearing on this site, are our exclusive property and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on this site is either the property of Louis and associate (Hong Kong) company limited or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws.

      As a condition of your use of the services, you agree that you will not use this site to infringe the intellectual property rights of others. We reserve the right to terminate the registration of any user upon notice of any infringement of the copyrights or other intellectual property rights of others in conjunction with use of the site. We will investigate any notice we receive in relation to copyright infringement committed by users of, and involving use of the site.

      We will respond expeditiously to claims of copyright infringement committed using this site that are reported to their "designated copyright agent" identified below. If you are a copyright owner, or authorized to act on behalf of a copyright owner or the owner of any exclusive right under copyright, please report your notice of infringement of such copyright, that you believe is occurring or has occurred on this site, by providing the following information and delivering the same, to the designated copyright agent:

      1. Identity of the copyrighted work that you claim has been infringed, or if multiple copyrighted works, a list of the copyrighted works that you claim have been infringed, using this site;

      2. A description of the contents of the material that you claim is infringing another's copyright,

      3. Your street or mailing address, telephone number, email address and other contact details;

      4. A statement in good faith from you that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law; and

      5. A statement in good faith from you that the information you have provided is accurate and that you are the copyright owner, or authorized to act on behalf of the owner of the copyright or that you hold an exclusive right under the copyright. All claims of copyright infringement should be delivered to the following "designated copyright agent":

      6. Buyer represents and warrants that (i) the PayPal information supplied is true, correct and complete and (ii) charges incurred by the buyer will be honored by the buyer's PayPal account and (iii) buyer shall pay charges incurred by buyer at the amounts in effect at the time incurred, including all applicable taxes. Buyer shall be responsible for all charges incurred through use of buyer's password. Buyer agrees to keep his or her password confidential and to notify company within 24 hours of any breach of this contract or unauthorized use of the password. Company does not protect buyer from unauthorized use of buyer's password.

      7. Company reserves the right in its sole discretion to refuse service at any time. Sale of any goods or services is subject to availability

      8. Buyer's right to use the service is not transferable and is subject to any limits established by company or by buyer's PayPal account.

      Marketing director

      Louis and Associate (Hong Kong) Company Limited
      14/F Cheung Lee Industrial Building,
      9 Cheung Lee Street,
      Chai Wan,
      Hong Kong


      The service, content, goods and services from or through the service are provided "as-is," "as available," and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The sole and entire maximum liability of company, for any reason, and buyer's sole and exclusive remedy for any cause whatsoever, shall be limited to the amount paid by the customer for the particular items purchased. Company and any of its affiliates, dealers or suppliers are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The limitations of damages set forth above are fundamental elements of the basis of the bargain between company and buyer. This site and goods and services would not be provided without such limitations. Some state statutes may apply regarding limitation of liability.

  2. Products and merchandise

    1. Product and services description

      Laa.com.hk shall try our best to ensure the product descriptions (products sizes, colors, prices, promotion offers, and product specifications) on the site are correct and in the timely base but we reserve the right to change and update the information without notice. In some cases, product information would be varied from described in the site after an order has been submitted, acknowledged, shipped due to the correction or updating of errors, inaccuracies or omission. Laa.com.hk reserves the right to vary the information, and shall try our best to post on the site or email shipping to you timely. This information will be adjusted accordingly to reflect the variation and shall be recorded on the order confirmation presented to you at the time of confirming your order.

      All services together with any new features that augment or enhance any such services currently offered shall, unless explicitly stated otherwise, be subject to the terms & conditions. You understand and agree that the services are provided "as-is" and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure of the provision of any services.

      You understand that the technical processing and transmission of the services may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. We shall, accordingly, in no circumstances, be liable for any failure of any services in whole or in part or for your inability to gain access in whole or in part to such services due to the delay or failure of any communication networks or any party providing such access.

    2. Merchandise

      Certain merchandise, products or services offered, introduced or mentioned in this site are offered by third parties ("third party service") and are not offered or provided by us. You make no reliance whatsoever onus regarding the accuracy or reliability of any of the information that may be accessed via the platform provided through this site concerning such third party service. The contracts for the purchase, acquisition or obtaining of the third party service will be formed between you and the third parties selling, offering, or providing the same.

      We are not a party to those contracts and are simply providing a platform through which the effecting of commercial activities can be facilitated and/or online payments effected. You are strongly encouraged to make whatever investigation you feel necessary or appropriate before proceeding with any transaction (either online or offline) with any of the said third parties. We accordingly, makes no and/or disclaims all representations and warranties, express or implied, with respect to availability, merchantability, fitness for a particular purpose, any implied warranties arising from course of performance or course of conduct in relation to the third party service. We shall not be responsible and shall in no event be liable for any damages whatsoever, including, without limitation, costs of procurement of substitute goods or services, lost profits, lost data or any direct, indirect, special, punitive, incidental, exemplary or consequential damages relating to the unavailability, use, inability to use, performance or non-performance of the merchandise that is offered, introduced, mentioned or provided in or via this site.

      In the case of any online payment in the purchase or obtaining of any third party service offered, introduced or mentioned in or via this site being effected by the payment platform provided by us, notwithstanding anything herein contained, we shall not be liable to you for and in respect of any loss or damage (including indirect and consequential losses and damage) suffered by you in connection with any online payments made by you by reason of (1) any failure, delay, interruption, suspension or restriction of the transmission of any information or message from any payment gateways of the relevant banks and/or third party merchants for processing credit/debit/smart card or other payment facilitating mechanism, (2) any error in or omission from any information or message transmitted from the said payment gateways, (3) any breakdown, malfunction or failure of those gateways and (4) anything arriving out of or in connection with them.

  3. Ordering

    1. General terms

      All the products sold by us through this site are sold subject to the terms and conditions. By submitting your order for processing, you confirm and affirm that you have read, understood and agree to the terms & conditions in the form in which they appear at the time your order is submitted for processing.

      You will be liable for every order made under your login and agree to indemnify us for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders for the services using your login. You shall be responsible for updating your registration information including your credit card information. You shall be responsible for notifying your bank of any changes to your billing address or other information or loss, theft or unauthorized use of your credit card.

      We shall make every effort to fulfill orders placed by you through this site, but we shall not be liable to any person if we shall decline to fulfill an order for whatever reason, or if we are unable to supply an order because of an unforeseen change to the services (as the case may be), or because the services may be unavailable. We reserve the right to decline any order we may, in our opinion, consider unreliable upon having checked the payment details submitted for that particular order.

      Access to this site is gained through use of a personal password. We shall not be responsible for any offline password management and you shall ensure that your password is kept strictly confidential to prevent unauthorized use. We shall use our best endeavors to prevent any unauthorized entry to this site. We shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to this site.

    2. Product quantity

      All products listed are subject to its availability from the suppliers. If we are unable to fulfill your order, you will receive our notification via email. We may offer less than the quantity you ordered, your bill will be charged according to the actual quantity of products we can supply.

    3. Variation and cancellation of order

      Laa.com.hk shall have the right to refuse or cancel any orders placed for products and/or services listed at inaccuracies or errors in product or pricing information, the selected product are unavailable for any reason, or problems identified from your credit card information given to us. Laa.com.hk may either (1) advise you via email before shipping the product and charging the payment from your credit card, or (2) cancel the order for such product and notify you by email of such cancellation. Laa.com.hk reserves the right to refuse or cancel such orders, whether or not the order has been confirmed and your credit card has been charged.

      In the case of order being cancelled and your credit card has been charged, laa.com.hk will notify you and issue a cheque to you for the amount paid after 7 working days.

    4. confirmation

      To confirm our receipt of your order, after your payment information is verified, the system will send you an order receipt acknowledgement email to your registered email address, you will be issued an exclusive order id as your order reference.

    5. Order tracking

      Your orders in the site can be tracked in “my account” anytime. You are required to sign in to “my account” to track the order status with your full account information and to see your “order history”. Laa.com.hk shall try our best to update your record timely.

    6. View order history

      It is possible that the order history may not be updated in time between the time that the order status being changed and the transaction is actually processed, in this case your account information may be delayed, laa.com.hk will try our best to update the record.

    7. Oversea order

      Laa.com.hk only ships orders to selected destinations. Please notice that due to the import and export restrictions, some of the product may not be shipped to your designated destination; please refer to the product details section in the product page.

      Laa.com.hk’s members are located in various countries that it is impossible for laa.com.hk to confirm and clarify whether import and sale of any products and services may conflict with local exclusive distribution rights in effect from time to time. By purchasing products through the site, members outside of Hong Kong authorize laa.com.hk or our carrier to make arrangements for clearance of customs on their behalf for the products they have ordered.

      When you purchase any products in our site, you agree that the import of such product complies with all laws and regulation of the destination country. You acknowledge and agree that laa.com.hk’s role is limited to provide products available through the site to you and laa.com.hk is not the party to import that product nor be responsible for any liability arising under the laws of any country other than the Hong Kong special administrative region for the import and sale of products available on the site.

      According to the applicable import and export restrictions, you agree the product you ordered from us will not be resold, leased or transferred to any restricted parties or countries. Regarding to the import and export restrictions, please be remained that you are solely responsible for the related matters.

  4. Payment

    1. Method of payment

      You may choose to make payment via PayPal or cash in advance. Except wholesale order, we accept only cash in advance.

      Member order in our site shall provide laa.com.hk with accurate and complete payment information and represent and warrant to laa.com.hk that his use of the credit card whose details have been supplied is authorized and legal. Laa.com.hk has the absolute discretion to refuse the transaction, and/or terminate the registration. Laa.com.hk reserves the rights to cancel, delay, refuse to ship, or recall from the shipper any order if your credit card information cannot be verified by us.

    2. Taxes and other charges

      Please note that laa.com.hk does not charge any sales tax. However, you are responsible for paying any fees (including but not limited to, any custom handling fees, applicable import duty, value-added taxes and charges associated) to the carrier for your purchasing at our site. Since the taxes varies from countries to countries, laa.com.hk cannot make any guarantees or estimation on whether any shipments will or will not be required to pay customs-related fees. Please refer to the custom department in your country for assistance.

    3. Currencies

      Laa.com.hk provides selling price and reference price for all products and services for your reference when shopping in our site. Selling price refers to the actual price stated in the shopping cart we will charge you. Reference price is the price converted into the currencies of your choice only for reference, you will be charged according to the applicable currency conversion rate of the bank in corresponding countries.

      We will try our best to ensure our reference prices are updated and accurate. Please note that due to the currency fluctuations from time to time, the final amount shown in the order confirmation and the actual amount you pay may be slightly different. All final payment for other currencies shown at reference price will be charged at the current conversion rate of the designated credit card company accordingly. Laa.com.hk makes no responsibility for the differences incurred and accuracy of the reference currency rate and we may update the rate periodically.

  5. Delivery and warranties

    1. Shipping method

      Laa.com.hk provides different shipping methods, depending on the size of the product you ordered, order destination and the speed in which you wish to receive it. Due to the different availability of various products, some of the products may be shipped by the supplier directly. If you ordered two or more products in one single order, we may delivery them in multiple shipment on different days; and the supplier will contact you directly for the shipping arrangement.

    2. Shipment time

      All shipping dates stated are estimated only. Laa.com.hk will try our best to ship your order within the estimate time frame, but some of the products might be delayed in shipping due to custom inspection or any circumstances beyond our control, we makes no undertaking on when the products will be shipped and shall not be held liable for any delay in shipping.

    3. Risk of loss

      The risk of loss and title of products passes from laa.com.hk to you until the product is shipped to you. Loss or damage that occurs during shipping by the shipping method selected by laa.com.hk is laa.com.hk’s responsibility. Loss or damage that occurs during shipping by the shipping method selected by you is your responsibility.

      If laa.com.hk has sufficient evidence that your order is being lost and responsibility is held at our side, we may arrange the reshipment after your shipping address confirmed once again and shipping to you upon the availability of your ordered product. In case of out of stock, we will issue gift certificate as the refund to you at the actual amount paid for future purchase in the site.

    4. Special handling products

      Alcoholic and other special products

      Any order with alcoholic and other special products can be only presented and received by a legal person of 18 years of age or legal age stated in your countries (whichever is higher) or older without any exception. In the case of delivery, no person of legal age or older is present; shipping shall be attempted at another time. Laa.com.hk reserves the right to charge the additional shipping cost for such re-arrangement.

      Banned products and export certificates

      Please note that you are responsible to be aware of import matters and any banned product issues imposed by applicable countries. Except bulk purchase order, we do not issue any proof of export documents, such as proof of country of origin or export visa. Please advise the local custom department for details.

      We will report the actual content and amount of product(s) according to legalized law, and we will not accept any request for change/amendment of the content and amount of product(s). If any order is confiscated by the local customs authority of your country in either if the above cases, we do not have any responsibility for any reshipment or refund to you.

    5. Shipping cost and handling charge

      Shipping cost is calculated by weight and distance at the parcel options at checkout page. Laa.com.hk reserves the right to charge additional handling charge as it thinks appropriate for those ordered products which require special handling and arrangement. All of these costs will be included in the total shipping cost at the checkout page.

    6. Pick-up at collection point (for Hong Kong order destination only)

      For order pick-up at collection point, laa.com.hk will send you an order pick-up notification via email when the order is ready for collection. Please refer to the order pick-up notification for exact pick up date and time.

      To collect the order, you should present a copy of valid order pick-up notification email and your Hong Kong identity card to our collection point representative for verification purpose.

      Authorize third party for collection

      If you wish to authorize your representative to collect the order on your behalf, please complete the authorization form for goods collection (attached in your order pick-up notification). No other form of authorization will be entertained or accepted. In authorization case, laa.com.hk shall not be responsible for any losses so incurred or arisen.

      The representative should present both of the below: (1) his/her Hong Kong identity card, (2) a copy of your Hong Kong identity card, (3) a copy of valid order pick-up notification email and, (4) a completed authorization form for goods collection for verification purpose. You are hereby acknowledges that laa.com.hk does not have any duty or obligation to verify the identity of any third party who can present a duly completed authorization documents.

    7. Signature upon receipt

      For home delivery in using register post/express mail, you may require to confirm and sign off the delivery note at the time to receive the delivery.

      For order pick-up at collection point, you or your representative are required to sign off the member picking list for proper receipt confirmation. You are acknowledged that you have the responsibility to inspect the product upon receipt, once you have signed off with your signature, you are irrevocably confirmed the product in good condition and may not be able to ask for return.

      If you find the product is damaged or defective, problem in quality, or wrongly delivered, and would like to reject the acceptance of that product, please write down the rejection reason on the member picking list and sign off with your signature. After inspection of the product, our customer service representative will contact and follow-up with you.

    8. Receipt of order

      For home delivery in using standard mail, no signature is required upon the receipt of delivery. Please contact our customer services department if you do not receive your order after 7 business days beyond the estimate time frame of the product stated in the site.

      If you reject the merchandise because of customs issue or other issues arouse at your side, we will not be responsible for arranging any refund towards the rejected merchandise as we have fulfilled our obligation to complete and ship the orders to you.

    9. Uncollected/undelivered/ wrong delivery

      For order pick-up at collection point, if the product is not being collected within 14 days upon the issue of the order pick-up notification email, it will then being sent back to our customer services department, and the applicable storage fee plus a handling fee might be applied for later collection.

      For any product is being sent back to laa.com.hk from the carrier due to shipping failed for several times, laa.com.hk will not arrange for any refund. Please contact our customer services department for the reshipment arrangement; you may require paying for the applicable shipping cost and handling charge.

      If any product is wrongfully delivered to the member, you agree to return the same as soon as practicable at laa.com.hk’s cost.

    10. Exchanges and returns

      Laa.com.hk will only either exchange the product or refund to you in the situation of (1) any product proves to have manufacturer defect or delivered in damage condition, or (2) wrong product(s) has been delivered. You should contact our customer services department with valid invoice number within 7 days from the date of invoice.

      There will be no exchange, return and refund will be accepted if: (1) the product has been received more than 7 days from the date of invoice; (2) it is a limited edition product or promotional product which has been stated as “non-exchangeable” and “non-returnable”; (3) the product in question has already been used; (4) the product in question is not in its original package, in good condition, is damaged or broken.

      Regarding to the fitness and suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability does not correspond exactly to its online picture, laa.com.hk reserves the right for not providing any exchange and return services.

      Exchange and return procedure

      1. To be eligible for exchange/return of merchandise, please contact our customer services department by phone or by email to obtain the authorization for exchange and return from us. If we initially accept your application, we will send you the exchange/return application via email, please fill in the form and send it back to us. Laa.com.hk will not accept any exchange/return request if you return the merchandise to us without prior notices.

      2. If laa.com.hk authorizes your exchange and return request, we will send you an exchange merchandise notification with a return merchandise authorization (RMA) number. Only the request with the RMA number will be accepted. You are required to send us the damaged or defective product to our Hong Kong office for verification.

      3. Products should be returned in original packing (securely packaged and wrapped) to our Hong Kong office and remarked as “exchange/return product” with RMA number as for our reference. Laa.com.hk shall not reliable for any lost exchange and return.

      4. Laa.com.hk will perform inspection of the damaged product. If we have sufficient evidence that the product has inherent defects caused by manufacturer and meet our exchange and return policy, we will reship the product to you at the carrier method decided by us. Any application after inspection will be qualified for claiming the exchange of the new product or refund to member, laa.com.hk shall reserve the right to charge 5% handling fee of the value of the product.

      Conditions of refund

      Please notice that laa.com.hk will only arrange exchange and reshipment for the original returned product instead of arrangement of refund. Refund of product price will take place only if (1) order being cancelled due to unavailable of product for those members who had been charged, or (2) not able to provide a replacement of the original return product for any reason which had been paid. Refund will be in gift certificate format for future purchase in the site, in which cover the actual amount paid for the product but exclude the shipping and handling fees charged (if applicable).

      Laa.com.hk deals with exchange and return issue in according with the terms and conditions stated from time to time, and may charge the according shipping fee and handling charge for exchange and return arrangement. We reserve the right for any changes and adjustments without prior notice and the final decision regarding to exchange and return policies and in case if any disputes.

    11. Product warranties

      Unless specified, laa.com.hk will have no liability for any malfunction of product sold on the site. Product warranties and technical support should be made directly to the manufacturer of the product in accordance with the terms and conditions of any warranty provided by the manufacturer.

    12. Circumstance beyond our control

      You are acknowledged that laa.com.hk is not liable for any delays, loss or damage arising out of circumstances beyond our control. These include but are not limited to: “act of god” for natural disasters such as earthquake, cyclone, typhoon, storm and flood; "force majeure" for extraordinary events such as war, strike, riot, crime or sudden embargo; for which no one can be held responsible.

  6. Other issues

    1. Registration

      When using certain services in the site, you may be asked to fill one or more than one of our registration forms. In filling in those forms, you undertake to (1) provide true, accurate, current and complete personally identifiable and other information as required, (2) maintain and promptly update your information to keep it true, accurate, current and complete. If laa.com.hk has sufficient evidence to suspect that the accuracy of your information, we reserves the right to suspend or terminate your account and refuse any and all current or future use of the services (or any portion thereof).

    2. User account, password and data security

      You are responsible for maintaining the confidentiality of your account password and personal details, and fully responsible for all activities that occur under your account and password. You hereby acknowledged and agree to (1) keep your password confidentially and not to disclose to any other person(s) under any circumstances, (2) not attempt to use other member’s account and password, or let anyone to use your account and password at any time, (3) immediately notify us of any unauthorized use of your passwords or any other breach of security, and (4) ensure that you have to logout your account at the end of each visit.

      You hereby agree and acknowledge that the use of the services by any person whatsoever (whether authorized by you or not) with those passwords shall constitute and be deemed the use of the services by you. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section mentioned above.

      You acknowledge and agree that our only duty is to verify those passwords and we shall not be liable in respect of: (1) any loss or damage suffered by you or any other person as a result of any failure to effect or execute instructions through various electronic delivery channels or perform any obligation thereunder where such failure is attributable either directly or indirectly to any circumstances or events outside our control; or (2) any other loss or damage whatsoever suffered by you or by any other person as a result of any instructions through various electronic delivery channels given with the correct password.

      You acknowledge that, given the nature of the internet, we cannot guarantee that any transmission of personally identifiable information, contents or other information is completely secure. By using or accessing any services and in consideration of such access and use, you acknowledge that you are satisfied that the security features set out in our security statement are adequate for all your purposes.

    3. User conduct

      Any contents posted to or accessed via this site, whether publicly posted or privately transmitted, are the sole responsibility of the person from which such contents originated. This means that the users from whom contents originate, not us, are entirely responsible for all the contents that they upload, post, email, and offer or otherwise transmit via this site. We do not control the contents posted via this site and we do not guarantee the accuracy, integrity or quality of such contents. For the users accessing contents via this site, they understand and acknowledge that by so using the services, they may be exposed to contents that are offensive, indecent or objectionable. Under no circumstances will we be liable in any way for, including but not limited to, any errors or omissions in any contents, or any loss or damage of any kind incurred as a result of the use of any contents posted, emailed, offered or otherwise transmitted via this site.

      You undertake not to use the services to:

      1. Upload, post, email, offer or otherwise transmit any contents in respect of which you have no right (either proprietary, contractual, or fiduciary) to transmit or which is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;

      2. Impersonate any person or entity by way of transmitting any forged or manipulated contents through the use of any services.

      3. Upload, post, email, offer or otherwise transmit any contents that infringe any proprietary rights or intellectual property rights including, without limitation, patent, trademark, trade secret, copyright of any party;

      4. Upload, post, email, offer or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except when expressly authorized to do so by us;

      5. Upload, post, email or otherwise transmit any contents that contain software viruses or any other computer code, files or programs that would interrupt, destroy or limit the functionality of this site and/or any computer software or hardware or telecommunications equipment constituting them;

      6. Interfere with or disrupt the services or servers or networks through which the services is provided, or disobey any requirements, procedures, policies or regulations of such networks;

      7. Collect or store personally identifiable information about other users.

      8. "Stalk" or otherwise harass another.

      You acknowledge that we do not have any obligation to pre-screen contents, but that we have the right (but not the obligation) in its sole discretion to refuse or remove any contents that is available via the services. Without limiting the said right, we have the right to remove any contents that, in its opinion, violate the terms and conditions or are otherwise, in its opinion, objectionable. You undertake to evaluate, and agree to evaluate and to bear all risks associated with the use of any contents, including any reliance on the presumed accuracy, completeness, or usefulness of such contents. In this regard, you acknowledge that you may not rely on any contents created by us or submitted to us, including, without limitation, information contained in chat room, forum, auction sites and all other parts of the services. You acknowledge and agree that we may preserve contents and may also disclose contents if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to, without limitation: (1) comply with legal process; (2) enforce the terms and conditions; or (3) respond to claims that any contents violate the rights of third parties; (4) respond to your requests for customer service.

    4. Links

      This site contains links to other sites or pages on the World Wide Web, which are not maintained or controlled by us and for which we are not responsible. These links are provided to you solely as a matter of convenience only and are not to be taken as an endorsement by us of the contents of such websites, nor are that such sites free from computers viruses or anything else that has destructive properties. When you activate any such links, you access such sites or pages at your own risk and we shall not be responsible or liable for any contents, advertising, products, or other materials on or available from such sites or pages. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such contents, goods or services available on or through any such sites or pages. You irrevocably waive any claims against us for any loss or damage suffered as a result of any access or interaction with any other websites via this site. We reserve the right to require the removal of any link from another website to this site which is installed without obtaining our prior written consent.

    5. Third parties website

      This site may contain materials provided by third parties. We accept no responsibility or liability in respect of any such third party materials. Your correspondence or business dealings with, or participation in promotion of third parties placing advertisements on this site or other parties found on or through the services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and those third parties. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on this site.

    6. Minors

      Any individual under the age of 18, or the legal age stated in your country or a minor or not capable of assuming legal responsibility, you should seek advice from your parents or guardians as to the meaning and consequences of these terms and conditions before using of the site. If you are under the legal age stated in your country, you should not buy any alcoholic and tobacco products, and must not provide us with your personally identifiable information unless you granted the consent from your parent or guardian.

      Laa.com.hk is not obliged to verify the age or capacity of any users that we presumes that every user has the requisite capacity required for the use of any of the services in the site. If laa.com.hk suffers any loss or consequence due to the said lack of capacity of using the services, including but not limited to purchase of alcoholic or tobacco products, laa.com.hk reserves the rights to be indemnified by them against all the loss or damage suffered by us as the result of the said lack of capacity, or, to cancel the registration and terminate the access to the site of the user, or the parent or guardian.

    7. Product review and user comment

      Where allowed on the site, users may submit product reviews and comments. You agree that any submissions submitted by you to the site are true and do not contain any libelous or otherwise unlawful, threatening, or contain software viruses, political campaigning or any form of commercial purpose message.

      You acknowledge that laa.com.hk takes no responsibility and liability for any content posted on the site by users or other persons, and does not have any obligation to pre-screen the reviews, comments and contents. But we reserve the right to monitor, edit, refuse, or remove any contents that is available via the services. All review, comments, feedback, and other submissions disclosed, submitted or offered to laa.com.hk shall be remain laa.com.hk’ s property.

      Laa.com.hk will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any submissions. Laa.com.hk shall not have any obligation to maintain any submissions in confidence, to respond to any submissions, and to pay to you any compensation for any submissions.

    8. Public disclosure of information

      Before you send any contents, other information or personally identifiable information, you must check whether you are sending it in the public area of the site. If you are sending it in the public area, you acknowledge that you are doing so voluntarily and that (i) we are granted a world-wide, royalty free license to reproduce, modify, adapt and publish such contents for as long as you elect to continue to include such contents in this site and (ii) any person may use such contents for the purpose of exchanging email/emails or chatting between or amongst users or introducing you to users. All such contents you voluntarily make available in the public area are not to be regarded as being collected by us.

    9. Indemnity

      You agree to indemnify, defend and hold harmless us, and our subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees against any and all claims, proceedings, damages, injuries, liabilities arising from (1) your acts or inaction in breach of these terms and conditions, (2) your use of any services or (3) the contents, other information or personally identifiable information you submit, post to or transmit through the site.

    10. Disclaimer of warranties

      You expressly understand and agree that:

      1. Your use of the services is at your own risk. To the extent permitted by law, we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

      2. We make no warranty that (i) the services will meet your requirements, (ii) the services will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the services will be accurate or reliable, (iv) the quality of any contents purchased or obtained by you through the services will meet your expectations, and (v) any errors in any software will be corrected.

      3. Any contents downloaded or otherwise obtained through the use of the services are obtained at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such contents.

      4. No advice or information, whether oral or written, obtained by you from us or through or from the services shall create any warranty not expressly stated in the terms and conditions.

      5. To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the products supplied, are expressly excluded.

      6. None of our agents or representatives is authorized to make any warranties, representations or statements regarding the products and we shall not in any way be bound by any such unauthorized warranties, representations or statements.

    11. Limitation of liability

      You expressly understand and agree that, to the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from: (1) the use or the inability to use the services; (2) the cost of procurement of substitute goods and services resulting from any contents, other information or services purchased or obtained or messages received or transactions entered into through or from the services; (3) unauthorized access to or alteration of your transmissions or personally identifiable information; (4) statements or conduct of any third party in connection with any services; or (5) any other matter relating to the services; (6) our liability whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the products or any other breach of our obligations hereunder shall not in any event exceed an amount equivalent to the price of the products; (7) we shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall we be liable for any damage or loss caused by your servants, agents, buyers or other persons whatsoever; (8) you shall ensure that the products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the products. You expressly acknowledge and agree that we assume no obligation or liability for any advice or information given with the products and we shall not be responsible for any inaccuracy or misstatement of any such information. The products shall be accepted by you entirely at your own risk.

      Our liability, if we are so held liable despite the provisions herein, to the user in relation to the services shall be limited to the amount of the relevant transaction or the direct damages sustained, whichever is less.

    12. Governing law

      This terms and conditions shall be construed in accordance with, and any agreement between you and laa.com.hk, any rights and obligations arising out of the use of the site between you and us will be governed by the laws of the Hong Kong special administrative region, without regard to the conflict of legal provisions thereof. You agree that any claim you might have against us shall be brought before the courts of Hong Kong.

    13. Severability

      If any one or more of these terms and conditions, or their application in any circumstance, is held invalid, illegal or unenforceable in any respect for any reason, the validity, legality and enforceability of that term or condition in any other respect and the remaining terms and conditions shall not in any way be impaired.

    14. Modification

      We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the services.

    15. Termination

      You agree that we may, under certain circumstances and without prior notice, immediately terminate your account, any associated email address, and access to the services. Cause for such termination shall include, but not be limited to, (1) breaches or violations of the terms and conditions or other incorporated agreements or guidelines, (2) requests by law enforcement or other government agencies, (3) a request by you (self-initiated account deletions), (4) discontinuance or material modification to the services (or any part thereof), (5) unexpected technical or security issues or problems, and (6) extended periods of inactivity.

      Termination of your account includes (1) removal of access to all offerings within the services, including but not limited to mail, groups, messenger, chat, domains, personals, auctions, message boards, greetings, alerts and games, (2) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (3) barring further use of the services. Further, you agree that all terminations for cause shall be made in our sole discretion and that we shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the services.

  • 2014 April - Mondahmin mouthwash is on promotion
  • 2014 March - Olivenol has launched in Hong Kong
    Olvenol's consignment store is located at Lok Fu Plaza
  • 2014 February - Nougat London has launched in Hong Kong
    Nougat London is available at fingershopping.com